RETURN OF PENSION PAYMENT ORDER (PPOS) ALONG WITH ALL THE
RELEVANT PENSION PAPERS BY CPPCS TO CPAO AFTER THE DEMISE OF PENSIONER /FAMILY
PENSIONER:
CPAO O.M. dated 24.12.2025
GOVERNMENT
OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE
NEW DELHI-110066
CPAO/IT&Tech/BankPerformance/37Vol-IV/2025-26/e-6476/93
Dated:
24.12.2025
Office
Memorandum
Subject:
Guidelines regarding return of Pension Payment Order (PPOs) along with all the
relevant pension papers by CPPCs to CPAO after the demise of Pensioner /Family
Pensioner — regarding —
Attention is invited to the para 23 of
guidelines/instructions of the Scheme Booklet under the Heading “Scheme for
Payment of Pension to Central Government Civil Pensioners by the Authorized
Banks” issued by CPAO to be followed by the Centralized Pension Processing
Centre (CPPC) of authorized banks regarding return of PPOs of the Central Civil
Pensioners/Family Pensioners, wherein it has clearly been mentioned that the
CPPC of authorized banks will return the disburser’s portion of PPOs of the
Central Civil Pensioners/Family Pensioners along with the death certificate and
other relevant documents (SSA issued by the CPAO time to time) to CPAO. All
PPOs requiring return to PAOs along with death certificate and other relevant
documents after the demise of pensioners/family pensioners, must be routed
through CPAO only.
2.
However, it has been observed that some CPPCs/ Banks are returning the Pension
Payment Orders (PPOs) directly to the concerned PAOs/ Departments after the
demise of pensioners/family pensioners, which is in contravention to the
prescribed procedure laid down for dealing with PPOs in such cases.
3.
Hence, all authorized CPPCs and Bank branches handling Central (Civil) Pension
disbursement are directed to comply with the above instructions without fail;
and any deviation from the above instructions shall be viewed seriously and
suitable action shall be initiated.
This
issues with the approval of the Chief Controller (Pensions).
Sd/-
(Ajay Chaudhary)
Sr. Accounts Officer (IT & Tech)
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INTRODUCTION OF E-ENGAGEMENT ROLL FOR GRAMIN DAK SEVAKS:
DEPARTMENT OF POSTS ORDER DATED 30.12.2025
सं/No. 17-12/2025-GDS
भारत सरकार/Government of India
संचार मंंत्रालय/Ministry of
Communications
डाक विभाग/Department of Posts
(जीडीएस अनुभाग/GDS Section)
डाक भवन, संसद मार्ग,
Dak Bhawan, Sansad Marg,
नई दिल्ली/New Delhi – 110 001
दिनांक/Date : 30-12-2025
OFFICE
MEMORANDUM
Subject: Introduction of e-Engagement Roll for Gramin Dak
Sevaks.
It has been decided to develop an e-Engagement Roll for
streamlining the upkeep and maintenance of service records of Gramin Dak Sevaks
(GDS). For this a portal will be developed by CEPT as part of the HRMS module
under IT 2.0.
2. The e-Engagement Roll will serve as the
official engagement record for all GDS and will be maintained by the concerned
Drawing and Disbursing Officer (DDO). It will comprehensively cover all major
service-related events such as engagement, transfer, leave, disciplinary
action, financial upgradation, TRCA revision, and final discharge.
3. The initial e-Engagement Roll for all
existing and new GDS will be prepared by the respective Engaging Authority
(EA). For existing GDS as on the date of introduction the same will be prepared
on the basis of available service records, in a phased manner within six
months. Each Division will ensure data entry and uploading of relevant
documents for at least 15% of the total working GDS strength per month, so as
to complete the process within six months from its introduction. Upon
completion of data entry, the roll will be transferred to the concerned DDO for
subsequent maintenance. For GDS engaged on or after 01.04.2026, their
e-Engagement Roll will be prepared directly by the Engaging Authority in the
portal and maintained thereafter by the concerned DDO.
4. The e-Engagement Roll is proposed to be
rolled out across all Circles by 01.04.2026, after completion of development
and testing by CEPT. A detailed Standard Operating Procedure (SOP) and training
sessions will be provided to all concerned users prior to implementation.
5. In the meantime, all Circles are
requested to instruct Divisions/Units to ensure that compiling of service
records/documents of existing GDSs required for the e-Engagement Roll are
updated and ready for migration by 31.03.2026.
6. The format and instructions for
maintenance of the Engagement Roll are enclosed at Annexure-A for information
and guidance of all concerned.
This issues with the
approval of the Competent Authority.
Sd/-
(Ravi Pahwa)
Director (GDS)
*************
Annexure
– A
(Annexure of OM no. 17-12/2025-GDS dated 30.12.2025)
Format
and Instructions for Maintenance of Engagement Roll
1.
Opening of Engagement Roll
An Engagement Roll will be opened for every Gramin Dak
Sevak (GDS) at the time of their initial engagement, to maintain a complete and
accurate record of their Engagement period. For GDSs already engaged as of the
date of issuance of this order, efforts should be made to collect copies of all
relevant engagement-related orders issued prior to that date. These records
must be compiled and incorporated into the e-Engagement Roll within six
months by the concerned Engaging Authority (EA), and subsequently
forwarded to the respective Drawing and Disbursing Officer (DDO) for continued
maintenance through the HRMS portal in IT 2.0.
2.
Maintenance of e-Engagement roll in HRMS
The Engagement Roll will be maintained in electronic format
in the HRMS module under IT 2.0 by the concerned DDO in the Head Post
Office/Head Record Office from which the GDS receives their Time-Related
Continuity Allowance (TRCA). A copy of their e-engagement roll will also be
available in the GDS login for their information. An updated Engagement Roll
will be transferred to the concerned DDO upon transfer of the GDS.
3.
Responsibility and Verification
It is the responsibility of the Divisional Head and the
concerned DDO to ensure that all entries in the e-Engagement Roll are recorded
promptly and digitally signed by the Accounts Supervisor, in the same manner as
it is done for the regular employees in the HRMS Portal. The DDO will
facilitate the GDS in reviewing and verifying the correctness of entries and
a declaration should be obtained from GDS about the correctness of entries
after each financial year.
4.
Correction of Entries
No overwriting or erasure of existing entries in the
e-Engagement roll is permitted. If an entry is found to be incorrect, it must
be rectified in the system with provision to view the previous version, duly
authenticated by the verifying authority upon uploading the relevant documents.
All corrections must be duly digitally attested with the digitally signed and
dated Attesting Officer (checker-maker system). There should be no
provision to delete any entry made in the e-Engagement roll.
5.
Recording of Events
Every significant event in the engagement tenure of the GDS
will be recorded in the e-Engagement Roll by the engaging authority in the HRMS
portal and digitally attested by the Head of the Office or the designated
Attesting Officer. Additionally, copies of all orders related to the GDS must
be uploaded to the HRMS portal maintained as part of the Engagement Roll.
6. Annual
Verification
The e-Engagement Roll must be taken up for verification
immediately after the close of each financial year by the concerned DDO. Upon
satisfactory verification, the designated Attesting Officer (DDO) will
digitally sign the annual Verification Certificate in the
e-Engagement Roll. This exercise should be completed by 30th June every year.
In case of any undecided period of the GDS engagement, DDO will make it noticed
to the Divisional head for further action.
7. The
e-Engagement roll should contain the following parts in the HRMS module:
PART- I
Module [Personal Information]
(i)
All the Personal information/bio data of GDS, i.e., Name of GDS/father
name/mother name/date of birth/date of engagement/Caste/Community/ educational
qualification/ permanent/ correspondence address/PRAN number/Pan/Aadhar/GDS ID
should be made in the engagement roll.
(ii)
Recent Photograph and Signature with Personal information filled form duly
attested by the EA to upload.
PART-II
Module [For Documents and Declarations]
(i)
A printout of the application of the candidate from the GDS Online portal along
with a Xerox copy of all the relevant documents produced by the candidate at
the time of document verification, i.e., Mark Sheet/Certificate, Community
Certificate, Category Certificate, PwD certificate, etc.
(ii)
All kinds of verification reports verified from the issuing authority i.e. SSC
mark Sheet/Caste/Community/Character & Antecedent/Police verification
report.
(iii)
Verification report of the 10th Standard Mark Sheet Board Certificate if the
same is available for verification on the website of the Board concerned, or a
copy of the marksheet available on the DigiLocker platform.
(iv)
Medical fitness certificate.
(v)
All undertakings as mentioned in concern online engagement notification.
(vi)
Offer of provisional engagement
(vii)
3 days basic Training completion certificate.
(viii)
Joining/Charge report.
(ix) BO accommodation
report in case of BPMs only.
(x) ID and Address
proof, Pan Card
(xi) Detail of family,
nomination forms
(xii) Attestation Form
PART-III
Module [Regularization of engagement]
Order of provisional engagement and Order of regular
engagement consequent upon successful verification of all documents from the
issuing authority. Any detail of resignation, promotion to a departmental post,
etc…
PART- IV
Module [Record and History of GDS Engagement]
Every period/movement/action in the engagement of the GDS
will be recorded in this part. This Engagement period will be verified on a
yearly basis. The important event may also be updated by the engaging authority
with the uploading of relevant documents and verified by the DDO. Like a
training period, a deputation. Qualifying period of increment, transfer,
financial upgradation, and departmental examination may also be calculated
here.
PART- V
Module /TRCA, other Payments and recovery from TRCA]
Details of TRCA and other allowances payable to GDS, their
revision, fixation, Child education allowance, bonus, and combined duty
allowance payable/paid time to time, annual increase in TRCA due and drawn etc.
The substituted payment worked against the MTS/PM vacant post. All types of
recovery from TRCA, like union, SDBS/NPS
PART-VI
Module [Authorized/Un-authorized Leave and substitute detail ]
Every Period of authorized/unauthorized leave and every
other interruption of engagement i.e., paid leave/emergency leave/leave without
Allowance/unauthorized leave /maternity leave, must be promptly noted with full
details of its duration in the engagement roll and attested by the Authorized
Attesting Officer. Details of any substitute work against the post of GDS,
duration, payment, etc. GDS worked as a substitute in other GDS posts, MTS,
Postman post, etc.
PART-VII
Module [Put off duty/Punishment]
Every disciplinary action and its movement/outcome is to be
recorded in this part. Every event of put-off duty period and punishment
awarded under Rule 10 of GDS (C&E) Rules, to GDS should be recorded with
full details in the engagement roll along with the concerned Memo/orders and
attested by the Authorized Attesting Officer. Any appeal, petition submitted
may also be recorded here.
Part
-VIII Module [Promotion, DPC, Departmental Examination]
In this part, every event/outcome of promotion, DPC, and
Departmental examination, gradation list, etc, will be recorded in this module.
PART-IX
Module [Financial Upgradation on completion of 12, 24 and 36 years of
engagement]
The event of financial upgradation awarded due and granted
under the GDS (Financial Up-gradation) Scheme, 2024 to be recorded in the
Engagement roll along with the concerned orders issued by the competent
authority and attested by the Authorized Attesting Officer.
PART-X
Module [Limited Transfer Facility-Mutual Transfer]
The events of transfer under the Limited Transfer Facility,
whether accepted or rejected by GDS to be recorded in the Engagement roll along
with the concern orders issued by the competent authority and attested by the
Authorized Attesting Officer. At the time of transfer of the GDS from one
office to another, the Head of the Office or the Attesting Officer under whom
he/she was originally working should record the certificate of verification of
his/her engagement, for the whole period during which he/she remained in
engagement under him/her. After that, the engagement roll should be forwarded
to the office where the GDS is transferred.
PART-XI
Module [TRCA upgradation/down gradation consequen of establishment
review]
All the events of TRCA upgradation/down gradation
consequent upon the Establishment review are to be recorded in the Engagement
roll along with the concerned orders issued by the competent authority and
attested by the Authorized Attesting Officer.
PART-XII
Module [SDBS/NPS Lite]
All the information in respect of PRAN Status and number,
nomination for SDBS, subscription etc. to be recorded in the Engagement Roll
along with the concerned orders and attested by the Authorized Attesting
Officer.
PART-XIII Module [Discharge/resignation/termination/voluntary
discharge/medically ground discharge and their benefits payments]
Every event of discharge/resignation/termination/voluntary
discharge or medically ground discharge, along with the discharge benefit
details, should be recorded in this part.
PART-XIV
[En
The engagement roll should be taken up for verification
soon after the close of the financial year, and the Authorized Attesting
Officer, after satisfying himself/herself, should sign the verification
certificate of the engagement roll. No engagement period in any year should
remain unverified in any year.
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