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SPEED
POST SERVICES
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The
network and number of the Speed Post Centres has recently been
restructured under Mail Network Optimization Project of the Department of
Posts. Speed Post Centres are either National Speed Post Sorting
Hubs or Intra-Circle Sorting Hubs. There are 89 National Speed Post Sorting
Hubs and 105 Intra Circle Sorting Hubs. A list of the Hubs, state-wise, is
given in the tabular form.
There is
no proposal for creating any new Sorting Hub or Intra-Circle Hub in the year
2012-13.
Department of
Posts takes note of the deficiencies in services and complaints received in
connection with Speed Post service are processed expeditiously and grievances
settled in a time bound manner. The number of complaints received during the
last 3 financial years and the percentage of complaints with respect to the
Speed Post traffic is given as under:
The
Department of Posts has a well established mechanism for prompt disposal of
complaints through Customer CareCentres in all Postal Divisions.
In order to improve the quality of
Speed Post service across the country the network has been restructured as
stated at (a) above. The Department is shortly going to commission Automatic
Mail Processing Centres in Delhi and Kolkata to expedite mail
processing. In addition end –to-end track and trace has been provided for
Speed Post articles. Above initiatives will help the Department to compete
effectively with the private couriers.
List of number of National Speed Post Sorting Hubs and Intra
Circle Sorting Hubs
State-wise
This information was given by the
Minister of State in the Ministry of Communications and
Information Technology Shri Sachin Pilot in
the Lok Sabha today.
AT/PM
(Release ID :85798)PIB |
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