COMMON SERVICE CENTRES (CSCs) IN
POST OFFICES IS FOR OUTSOURCING THE POST OFFICE WORK TO A COMPANY CALLED CSC.
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When the whole country is fighting the COVID -19 pandemic, the
Department of Posts declared its decision to open counters of CSC in selected Post
offices as a pilot project from 4th May 2020.
WHAT IS CSC?
Common Service Centre (CSC) is a Public Private Partnership
Model Company established by Government of India under Ministry of Electronics
& Information Technology ( MeiTY) in 2006 to introduce e-governance in a
massive scale. This company offers about more than 34 various citizen centric
services of states/ central Governments , Public and Private companies ,
Educational Institutions , Banking , Insurance , Agriculture , Recruitments ,
Income Tax returns filing etc to the public.
What are the
Postal Services?
CSC IS GOING TO OFFER TO THE PUBLIC.
It seems that the Department of Posts has already signed a
Memo of Understanding ( MoU) with CSC to enable them to provide following
Postal Services through the counters of CSC.
1. Booking of
Registered and Speed post articles.
2. Booking of
eMO.
3. Acceptance of deposits in Post office
Savings Bank ( POSB) accounts.
4. Acceptance of Postal Life Insurance and
Rural Postal Life Insurance
(PLI & RPLI) proposals and also
premiums.
In
departmental Post offices a separate counter or room will be opened by
CSC in the space provided by Department of Posts. The counter will be manned a
person selected for that purpose, on commission basis (willing GDS or
outsourced persons). In Branch Post offices, the BPM himself will do the CSC
work on commission basis. The entire revenue earned by CSC will be divided
between DOP and CSC on revenue sharing basis. Account would be settled on a day
to day, real time basis through a wallet. CSC will integrate the wallet
(synchronise) with Core System Integrator (CSI) of Department of Posts.
HOW IT WILL AFFECT THE JOB SECURITY OF POST OFFICE
STAFF ?
CSC will function as a parallel Post office inside the Post office
building itself. For earning more revenue by CSCs (and commission to the person
manning the CSC) , there is every possibility of diverting the public from Post
office counters to CSC counters. Slowly but surely, more and more post office
counter work will be transferred to CSC.
Already, Government has established a separate
Banking Company (IPPB) under the Department of Posts and the same is now
functioning inside the Post office buildings. Government may not continue with
both the Post office Savings Bank and IPPB for long. Once IPPB is converted
into a full fledged Bank, POSB is likely to be withdrawn. Proposal for creation
of a separate Insurance Company and a Parcel Company is already pending. Thus
almost all the work performed by Post office staff like POSB, PLI/RPLI ,
Booking of Registered / Speed post articles , booking of eMO etc will be transferred
to various companies. Postal employees will be compelled to perform as Business
Correspondences of these companies. For the services rendered by the Post
office staff to these companies, Department of Posts may get compensation (user
fee). Once the companies start appointing their own staff (either permanent or
contract staff) , the job security of the employees working in Department of
Posts will be in danger.
CAMPAIGN
AGAINST OUTSOURCING AND
CORPORATISATION IS TO BE INTENSIFIED.
The agenda of the Government is clear. It is part of their
policy of outsourcing, Corporatisation and Privatisation. NFPE has opposed this
neoliberal policy agenda of the Government and conducted many struggles. We
have to start vigorous campaign and intensify our struggle against the
neoliberal policies. Coming days are very crucial.
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