INTRODUCTION OF
ADDITION/ MODIFICATION/ DELETION OF NOMINEES THROUGH INTERNET BANKING FOR POSB
CUSTOMERS: DEPARTMENT OF POSTS SB Order No. 04/2026
SB
Order No.04/2026.
No.
CBS-25/2/2025-FS-DOP
Government of India
Ministry of Communications
Department of Posts
(F.S. Division)
Dak Bhawan, New
Delhi — 110001
Date: 04.05.2026
To
All Head of Circles / Regions.
Subject: Introduction of
Addition/ Modification/ Deletion of Nominees through internet Banking ~
Regarding.
in order to enhance
customer convenience and promote digital banking services, addition,
modification or deletion of nominee details is being made available to
customers through Internet Banking.
2. Customers can now manage nominee details independently through Internet Banking without visiting the Post Office.
3. It is also clarified
that nominee details updated through Internet Banking shall be treated as valid
and at par with nominations registered through physical forms, subject to
system records.
4. It is requested to
circulate these instructions to all the post offices for information and
guidance. Adequate promotion of this functionality may be undertaken for the
benefit of POSB customers. The circles should also make an effort to propagate
internet banking usage amongst its customers.
5. This issues with the
approval of Competent Authority.
Yours faithfully
(Gourav Jain)
Assistant Director General (FS-H)
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