PIB
Ministry of Personnel, Public Grievances & Pensions
06.03.2023
Union Minister Dr Jitendra Singh says, all
portals like Pension Disbursing Bank portals, ANUBHAV, CPENGRAMS, CGHS will be
integrated in a single portal in the form of the newly created “Integrated
Pensioners’ Portal” to ensure “Ease of Living for the elder citizens”.”
Addressing the Bankers Awareness Workshop in Bhopal, Dr Jitendra
Singh said, in tune with Vision of Prime Minister for an “Integrated Approach
to bring Ease of Living”, the move will mitigate the problems faced by the
pensioners
Says, all 18 Pension disbursing banks will be integrated in Integrated
Pensioners’ Portal
Pension Department has undertaken a Nation-wide Digital Life Certificate
through Face Authentication campaign in the November, 22 which has resulted
into 30 lakhs pensioners submitting their life certificate digitally: Dr
Jitendra Singh
Posted On: 06 MAR 2023 4:28PM by PIB Delhi
Union Minister of
State (Independent Charge) Science & Technology; Minister of State
(Independent Charge) Earth Sciences; MoS PMO, Personnel, Public Grievances,
Pensions, Atomic Energy and Space, Dr Jitendra Singh today informed that the
Department of Pension & Pensioners’ Welfare has decided that all the
pension portals like Pension Disbursing Bank portals, ANUBHAV, CPENGRAMS, CGHS
etc. will be integrated in a single portal in the form of the newly
created “Integrated Pensioners’
Portal” (https://ipension.nic.in)
to ensure “Ease of Living
for the elder citizens”.
Addressing the Bankers Awareness Workshop in Bhopal, Madhya Pradesh, Dr Jitendra Singh said, in tune with Vision of Prime Minister for an “Integrated Approach to bring Ease of Living”, the move will mitigate the problems faced by the pensioners with the banks like Change of bank, Submission of life certificate, Submission of death certificate of pensioners, Pension slip and retrieval of pension slip, Income tax deduction data/form 16, Pension receipt information, the websites of Pension Disbursing Banks will also be integrated with the Integrated Pensioners Portal.
The Minister also
pointed out that the task of Integration of Pension Seva Portal of SBI and
Canara Bank with Bhavishya portal have been completed. With this integration,
the pensioners can now get their pension slip, status of submission of Life
Certificate and Form-16 through the Integrated Pensioners’ Portal. He also
informed that all 18 Pension disbursing banks will be integrated in Integrated
Pensioners’ Portal.
Dr Jitendra Singh
said, DoPPW will take care of not only serving/retiring employees but also work
for the Ease of Living of our pensioners and Digital Life Certificate is
another step towards this direction. He
pointed out that in November 2014, an Aadhar based scheme for online submission
of digital life certificate, “Jeevan Pramaan” was launched by the Prime
Minister Narendra Modi to ensure transparency and “Ease of Living” for
pensioners while submitting their life certificate.
Dr Jitendra Singh said, initially submission of DLCs using biometric devices was commenced and later, the Department engaged with MeitY to develop the milestone Face-Authentication Technology-based system based on UIDAI Aadhaar software through which it became possible to give DLC from any Android based smart phone. This breakthrough technology has reduced the dependence of pensioners on external bio-metric devices and has made the process more accessible and affordable to masses by leveraging biometric systems available on smartphones, he added.
The Minister informed
that the Pension Department has undertaken a Nation-wide Digital Life
Certificate through Face Authentication campaign in the November, 22 which has
resulted into 30 lakhs pensioners submitting their life certificate digitally.
Secretary, Department
of Pension & Pensioners’ Welfare, Shri V.Srinivas said in his address that
DoPPW has commenced a series of awareness programs for Bankers with a view to
provide information about the latest pension rules/procedures reforms and
welfare initiatives to Bank’s field functionaries, handling pensions. He said,
in line with the Government’s objective of transparency, digitization and service
delivery, the Bhavishya platform has ensured End-to-End digitization of the
Pension processing and payment. From the retiree filing his/her papers online
till issue of the PPO in electronic format going into the Digilocker, this
platform has showcased the intention of complete transparency and efficiency of
the Government. The ‘Bhavishya’ platform, an integrated online pension
processing system was made mandatory for all central government departments
w.e.f. 01.01.2017.
This system is at present being successfully implemented in the main Secretariat of 97 Ministries/ Departments including 818 Attached Offices, 7,941 DDOs on board. As on date, more than 1,89,494 cases have been processed i.e. PPOs issued which includes more than 1,23,249 e-PPOs.
PPO in Digilocker and
eliminates delays in forwarding PPO to new Pensioners, as well as the necessity
of handing over a physical copy. Considering that a very large number of
retirees are from CAPFs who serve in far flung areas of the country, such software
is a boon both in terms of Ease of processing as well as speed and accuracy in
pension processing.
It may be recalled
that the Department of Pension & Pensioners’ Welfare has bagged the 3rd Rank
for BHAVISHYA (An online tracking system for pension sanction and payment
developed by DOPPW) as per the NeSDA Assessment 2021 among all the Central
Government e-Governance Service Delivery Portals. The ranking is based on
Accessibility, Content Availability, Ease of Use, Information Security &
Privacy, End Service Delivery, Integrated Service Delivery, Status &
Request Tracking. It’s very creditable to be able to achieve rank 3 on the
basis of these parameters.
This Awareness
programs also provide a platform for strategizing and conceiving new
initiatives for the benefit of Pensioners. This facilitated introduction of the
path for integration of Bhavishya Portal with the pension paying portals of the
Banks. So far State Bank of India and Canara Bank has integrated their portals
with Bhavishya - IPP and process is on with Punjab National Bank.
The workshops held were an excellent two-way
learning process and will go very far in reducing Pensioners' Bank related
grievances since the Pension dealing Bank officials were made aware of all the
measures/OMs taken/issued by DoPPW for Ease of Living of Pensioners. Such
Awareness Programs also convey a strong message of the seriousness of this
Department to focus on hitherto neglected expectations of the Pensioners from
Banks.
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