PRESS NEWS
DR. MANSUKH MANDAVIYA LAUNCHES REVAMPED CGHS
WEBSITE AND MOBILE APP “MYCGHS”
“THE USER FRIENDLY WEBSITE WILL PROVIDE EASY ACCESS TO HEALTHCARE SERVICES TO
MORE THAN 40 LAKH BENEFICIARIES”
IT IS AN IMPORTANT AND TIMELY STEP POWERED BY INDIA’S INCREASING DIGITAL
PENETRATION: DR. MANSUKH MANDAVIYA
Posted On: 24 JAN 2022 3:08PM by PIB Delhi
Dr. Mansukh Mandaviya, Union Minister for
Health and Family Welfare digitally launched the revamped CGHS (Central
Government Health Scheme) website (www.cghs.gov.in) and mobile app, “MyCGHS”, today in the presence of
Dr. Bharati Pravin Pawar, Union Minister of State for Health and Family
Welfare.
“The
launch of the revamped CGHS website linked with a mobile app is an important
and timely step towards catering to India’s increasing digital penetration. The website has several updated features
which shall hugely benefit more than 40 lakhs beneficiaries (both in-service
and retired personnel) with real-time information from the convenience of their
homes.” He added that such a facility will enable healthcare services being
delivered without venturing out, and is a timely innovative step during the
ongoing COVID19 pandemic. It is an important and timely step powered by India’s
increasing digital penetration, he added.
The Health Minister added that the basket of services is
enlarged with the revamped website. With the newly provided feature of
tele-consultation, CGHS beneficiaries can seek expert advice directly through
teleconsultation, he stated. With these improved facilities, CGHS aims to
further increase its outreach to beneficiaries with ease of providing various
facilities.
The new CGHS website and its extension as a Mobile Application
called “MyCGHS”, with various beneficiary friendly features, have been designed
for ease of service delivery for the beneficiaries within the safe confines of
his home especially during the COVID pandemic.
THE
VARIOUS FEATURES OF THE UPGRADED CGHS WEBSITE ARE AS FOLLOWS:
- The
Website has been developed in accordance with GIGW (Guidelines for Indian
Government Websites). These standards and guidelines make the website 3U
compliant i.e., Usable, User-Centric and Universally Accessible.
- As
mandated by the GIGW, the site has been made Bilingual (Hindi and English)
with provision to make it multi-lingual in future.
- The
Website interface is intuitive and with ease of accessing desired
information. Extensive search facility has been provided to access the
website contents.
- User
friendly features have been added for visually impaired persons like audio
play of the text and option to increase the font size.
- There
is a direct link to the eSanjeevani Teleconsultation facility through the
CGHS website.
- The
website provides link to the online Grievance Portal developed for CGHS
beneficiaries with provision for the grievance to be sent directly to the
concerned officer with both SMS and email alert to the concerned officer
for timely redressal of complaints.
- The
website also has link to beneficiary login for accessing various online
facilities such as tracking of Medical Claims, grievances, status of
CGHS card, downloading of CGHS card, accessing history of medicines,
online appointment system and various other facilities.
Expressing her elation over this achievement, Dr. Bharati Pravin
Pawar stated that “this has come as a result of our understanding of the uses
of digital media sources during the pandemic. In line with the Digital Health
Mission, this new website has been launched so that beneficiaries can get the
benefits at their convenience.” She further noted that “in future, this
platform would be useful to cater the health-related information to the
associated 40 lakhs beneficiaries.”
The Central Government Health Scheme (CGHS) is the nodal
healthcare provider to Central Government employees, pensioners and certain
other category of beneficiaries and their dependents enrolled under the scheme.
It caters to the healthcare needs of eligible beneficiaries covering all four
pillars of democratic set up in India namely Legislature, Judiciary, Executive
and Press and is unique of its kind due to the large volume of its beneficiary
base and pan India presence providing healthcare through allopathic as well as indigenous
systems of medicine. In order to cater to India’s increasing digital
penetration, CGHS has laid emphasis on delivery of services through various
online channels.
Shri Rajesh Bhushan, Union Health Secretary, Shri. Alok Saxena,
AS & DG(CGHS), Dr. Nikhilesh Chandra, Director (CGHS), Dr. Neeta Verma, DG,
NIC and senior officials of the Ministry were virtually present at the meet. (Release ID: 1792147)
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