The development of the Internet of Things — sensor technologies that enable physical objects to collect and communicate data via the Internet in real-time — is the latest in a series of technology revolutions that have the potential to radically change how postal organizations drive innovation, efficiencies and customer satisfaction.
By 2020, there could be as many as 80 billion internet-connected devices continuously collecting and communicating data helping organizations increase productivity, cut costs and develop new products. Postal operators, with their unparalleled physical presence and interconnected global network, are ideally positioned to benefit from the opportunities offered by the Internet of Things. In the future, the possibility of equipping the postal infrastructure with low-cost sensors – The Internet of Postal Things – will exponentially expand the capability of postal operators to collect valuable data able to improve operational, business, and strategic decision-making. During this forum, experts, postal organizations and industry representatives will define the Internet of Things and discuss what opportunities it presents for global postal operators.