CSCs are
the access points for delivery of essential public utility services, social
welfare schemes, healthcare, financial, education and agriculture services,
apart from host of B2C services to citizens in rural and remote areas of the
country. It is a pan-India network catering to regional, geographic, linguistic
and cultural diversity of the country, thus enabling the Government’s mandate
of a socially, financially and digitally inclusive society.
Government to Citizen
One
of the key mandates of CSC scheme is to deliver Government to Citizen (G2C)
services. Various G2C services of Central Government Ministries and
departments, apart from State-specific services have been integrated on the
Digital Seva portal for delivery to citizens in rural and remote areas of the
country through the network of CSCs.
Bharat BillPay :
Bharat
BillPay is a Reserve Bank of India (RBI) conceptualised system driven by
National Payments Corporation of India (NPCI). It is a one-stop bill payment
platform for all bills – electricity, mobile, broadband and landline, DTH, Gas,
Water, etc - across India with certainty, reliability and safety of
transactions.
Two primary
participants of Bharat BillPay are:
Bharat
Bill Payment Central Unit (BBPCU) – which implements operational, technical and
business standards for the entire system and its participants. The National
Payments Corporation of India (NPCI) functions as the BBPCU.
Bharat Bill Payment Operating Units
(BBPOUs) - BBPOUs are authorized operational units, working as per the
standards set by BBPS. BBPOUs will on-board billers, aggregators and payment
gateways; and set up agent network and customer touch points to handle bill
payments through different delivery channels.
With CSC SPV becoming a BBPOU, CSCs can
provide Bharat BillPay service and further enable the villagers to pay their
Electricity, Water, Gas, DTH and Broadband & Landline Post Paid bills.
FASTag through CSCs
FASTag
is an Electronic Toll Collection system in India operated by NHAI. FASTag is a
simple to use, reloadable tag which enables automatic deduction of toll charges
and lets you pass through the toll plaza without stopping for cash transaction.
The tag employs Radio-frequency Identification (RFID) technology and is affixed
on the vehicle's windscreen after the tag account is active. It is currently
operational at more than 425 toll plazas across national and state highways.
CSC
SPV has partnered with NHAI to dispense FASTags through the network of CSCs.
VLEs will dispense FASTags at the toll plazas after procuring them through the
Digital Seva Portal; register customer details on portal and affix the tag on
the car.
Passport
Ministry
of External Affairs partnered with CSC SPV in 2014 to launch Passport Seva
services through CSCs across the rural hinterland. Services available through
CSCs include filling and uploading of Passport Application Form, payment of fee
and scheduling of appointment for visit to Passport Kendra. During 2016-17,
around 2.19 lakh Passport applications were submitted through the CSC network
across the country.
PAN Card
Applications
for new PAN Card are processed through CSCs in collaboration with UTI
Infrastructure Technology And Services Limited (UTIITSL) and National
Securities Depository Limited (NSDL). PAN Card service through NSDL was
introduced for CSCs in February 2016. During 2016-17, 28.94 lakh Applications
for PAN Card have been submitted through CSCs.
Swacch Bharat Abhiyan
Swacch
Bharat Abhiyan is the biggest ever cleanliness drive launched by the Government
in 2014 to clean the streets, roads and infrastructure of the country. In 2016,
Ministry of Urban Development partnered with CSC to facilitate online
applications through CSCs for construction of individual household toilets
across the country under the campaign. During 2016-17, 5.26 lakh applications
for individual household toilets were submitted through CSC network under
Swacch Bharat Abhiyan.
Pradhan Mantri Awas
Yojana
Pradhan
Mantri Awas Yojana (PMAY) is an ambitious housing scheme of the Government for
creating affordable housing units for urban poor. Although, entire urban area
of the country will be covered under the scheme, the initial focus is on 500
select cities.
In
November 2016, a MoU was signed between Ministry of Housing and Urban Poverty
Alleviation (MHUPA) and CSC SPV for receiving PMAY applications through CSCs.
The service is being provided by 60,000 CSCs located in urban areas across
States/ UTs. During 2016-17, 27.97 lakh Applications were submitted through CSC
network under Pradhan Mantri Awas Yojana (PMAY) scheme.
FSSAI
Food
Safety and Standards Authority of India (FSSAI) partnered with CSC SPV in July
2016 to provide Food Business Operator (FBO) registration service through CSCs.
This initiative is aimed at registering a large number of unregistered FBOs in
the country with the FSSAI through the vast network of CSCs. Under the service,
Registration Certificate is auto generated after filing of online application
through CSC. During 2016-17, 95,603 applications for FBO Registration have been
submitted through CSCs.
Soil Health Card
Soil
Health Cards are issued by the Government to farmers with crop-wise
recommendations of nutrients and fertilizers required for individual farms to
help them improve productivity through judicious use of inputs. Launched as a
scheme in 2015, the Government plans to issue these cards to 14 crore farmers.
Ministry
of Agriculture & Farmers Welfare signed a MoU with CSC SPV in December
2016, to engage CSCs in the Soil Health Card scheme. During 2016-17, 1.24 lakh
farmer registrations have taken place through CSCs across 23 States.
e-District
Districts
are the de facto front-end of government. The e-District project has been
conceptualized to improve the experience of G2C interactions for citizens at
the districts through seamless delivery of various services like certificates,
licences, Ration Card, disbursement of social welfare pensions, online filing
of RTI, land registration, land records, Government taxes, utility bill
payments, etc.
e-District
services of 11 States and 3 Union Territories are available on Digital Seva
portal. These States/ UTs are: Assam, Chhattisgarh, Haryana, Jharkhand, Madhya
Pradesh, Nagaland, Odisha, Punjab, Tripura, Uttarakhand, West Bengal, Dadra
& Nagar Haveli, Daman & Diu and Puducherry. During 2016-17, 40.51 lakh
transactions have been made on Digital Seva portal for e-District services.
Election Commission
Services
The
Election Commission of India, in its endeavour to improve enrolment and correct
data errors in the electoral rolls for hassle free elections, has partnered
with CSC SPV for delivery of various electoral registration forms and EPIC
printing through CSCs. So far, the Electoral Registration Management System
(ERMS) of Tripura, Punjab, Chhattisgarh, Jharkhand, Bihar, Tamil Nadu, Gujarat,
Haryana, and Maharashtra have been integrated with Digital Seva Portal.
During
2016-17, CSCs have 34,780 Electoral Registration Forms in these nine States,
where as 56.18 lakh EPIC have been printed and delivered through the CSC
network in these nine States
Source : https://csc.gov.in/
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